You have 30 calendar days after receipt of your order to make the return.
Process and conditions to be able to return an item:
You can pay by card or PayPal:
VANYOR, S.A. (CIF: A96304134)
Calle de Charles Robert Darwin, 34-36, 46980 Paterna, Valencia
Respond to requests for information about the products that we offer through the web, customer service and incidents that are notified through the following form:
* The data will be kept as long as the user does not express his right of cancellation
Access, rectification, opposition, deletion, automated decisions, limitation, portability.
You can exercise your rights through the following means: Email to firstname.lastname@example.org, providing documentation that proves the identity of the applicant (copy of the front of the National Identity Document, or equivalent).
In any case, you can request the protection of the Spanish Agency for Data Protection through its website
In compliance with Royal Decree Law 13/2012, of March 30, and Law 34/2002 on Services of the Information Society and Electronic Commerce, VANYOR provides users with information regarding the cookies it uses and the reason for its use. use, as well as request your consent to use them.
There are different types of cookies
According to the entity that manages it:
Own cookies: are those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.
Third-party cookies: are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.
According to the length of time they remain activated in the terminal equipment:
Session cookies: they are a type of cookies designed to collect and store data while the user accesses a web page.
Persistent cookies: they are a type of cookie in which the data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, and which can range from a few minutes to several years.
According to the purpose for which the data obtained through cookies are processed:
Technical cookies: are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, access restricted access parts, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements during navigation, store content for dissemination videos or sound or share content through social networks.
Personalization cookies: are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user's terminal, such as the language, the type of browser through which the service is accessed , the regional configuration from where you access the service, etc.
Analysis cookies: are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, applications or platforms and to create browsing profiles of the users of said sites, applications and platforms, in order to introduce improvements in function of the analysis of the usage data made by the users of the service.
Advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided based on criteria such as the edited content or the frequency in which the ads are shown.
Behavioral advertising cookies: are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the editor has included in a web page, application or platform from which the requested service is provided. These cookies store information on the behavior of users obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.
Cookies are a tool used by web servers to store and retrieve information about their visitors. They are small files deposited on the user's computer to keep a record of their preferences and remember them when they return. The application we use to obtain and analyze browsing information is Google Analytics: https://www.google.com/analytics/ and https://www.google.com/analytics/learn/privacy.html?hl= is
This tool does not obtain personal data from users, nor the postal address from which they connect. The cookies used by VANYOR allow the storage of only statistical information, such as the number of pages visited, the user's language, the social network where our news is published, the number of users who visit us, the time of visit, the browser they use, the operator or type of DEVICE from which the visit is made, among others.
The user can freely decide whether or not to implant the cookies used on their hard drive. In this sense, we remind you that you can prevent the registration of cookies by configuring your browser to accept or reject, by default, all cookies. However, to benefit from all the functions of the site, we recommend that you configure your browser to accept cookies, which have been designed for the exclusive use of VANYOR.
To prevent the registration of cookies, configure your computer following these steps (Windows operating system):
For Mozilla Firefox:
• Select "Tools" from the menu and then "Options".
• Click on the "Privacy" icon.
• Select the desired options in the "cookies" menu.
For Microsoft Internet Explorer 6.0:
• Select the "Tools" menu and then "Internet Options".
• Click on the "Confidentiality" tab.
• Select the desired level with the cursor.
For Microsoft Internet Explorer 5:
• Select the "Tools" menu and then "Internet Options".
• Click on the "Security" tab.
• Select "Internet" and then "Custom Level".
• Select the desired option in the "cookies" section.
For Google Chrome:
• Click on the Google Chrome menu icon.
• Select Settings.
• Click Show advanced options, which you'll find towards the bottom of the page.
• In the "Privacy" section, click Content Settings.
• To allow first-party and third-party cookies, select the “Allow local data to be set” option. If you only want to accept first-party cookies, select the checkbox next to "Block site data and third-party cookies."
• Select the "File" menu and "Preferences"
• 2. Privacy.
• Go to "Security" in Safari's "Preferences" window.
• Look for the "Show Cookies" button at the bottom of the screen and click on it. This will bring up a window listing all the cookies stored on your computer.
• Select each cookie to get details, such as when it was installed, which site it came from and what it contains.
La Comunidad de Coolmakers es nuestra plataforma para dar voz y visibilidad a todxs lxs que tenéis algo que decir, a lxs que estáis contribuyendo a marcar la diferencia.
Cuéntanos un poco sobre ti, queremos saber qué es eso que te hace especial y que transforma la realidad de forma positiva. Grandes o pequeñas,
¡toda acción suma!